Privacy Policy
Last updated: January 2, 2026
Introduction
24hr Water Damage Experts ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information about you in various ways, including:
Personal Information
- Name and contact information (email address, phone number, address)
- Information about your property and the services you require
- Insurance information when relevant to our services
- Communication records and correspondence with us
Automatically Collected Information
- Browser type and version
- Operating system
- IP address and general location
- Pages visited and time spent on our website
- Referring website addresses
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our water damage restoration services
- Respond to your inquiries and service requests
- Process and complete transactions
- Communicate with you about services, updates, and promotional offers
- Coordinate with insurance companies on your behalf
- Comply with legal obligations
- Protect against fraudulent or illegal activity
Information Sharing
We may share your information with:
- Service providers who assist in our operations
- Insurance companies at your request or with your consent
- Professional advisors such as lawyers and accountants
- Government authorities when required by law
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications
- Lodge a complaint with a data protection authority
Cookies
Our website may use cookies and similar tracking technologies to enhance your experience. You can set your browser to refuse all or some browser cookies, but this may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this page.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at: